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More than 10 years of experience in designing user-centered digital services.
I design user-friendly websites, portals, apps, self-service platforms, information systems, online stores, and specialized software.
I’m happy to design solutions for large and small, fast-growing and ambitious companies and organizations, such as Playtech, Symantec, G4S, Fitlap, Itella, Elisa, Ekspress Digital, Coop, Bank of Estonia, EAS, Ministry of Economic Affairs, Estonian Air Navigation Services, KV.ee, Osta.ee, Republic of Estonia Government Office, Aasa, Horticom, TextMagic, Telia, Avis, Brain Twin, Maxima, RecruitLab, Thorgate, and others.
Important parts of my design process include prototyping, qualitative and quantitative user research, conducting user experience expert audits, solving challenges in workshop formats, and other methods.
I train students on user experience design topics in both Estonian and English.
Wonderful people from various companies and organizations participate in my training sessions, such as Swedbank, Tele2, Telia, LHV Pank, Enterprise Estonia, If Insurance, Eesti Energia, Centre of Registers and Information Systems, Cybernetica, Ministry of Justice, Mooncascade, Tallinna Vesi, and others.
I was pleased to contribute to the development of Telia’s user experience department. I had the great opportunity to create my own job position and lead the user experience department.
I helped bring new services to market and make existing ones simpler and more convenient. Telia provided valuable experience in designing portals, self-service platforms, websites, TV services, apps, smart home solutions, and online stores.
Managing the development and customer experience of portals, TV services, and smart home solutions was exciting and provided many rewarding experiences.
My job was to launch special projects both in print and digitally. It was exciting to initiate new business ideas.
In addition to daily practical work in the field of UX / UI & product design, I develop my competences by reading professional literature: books, research, blogs, articles, design system guidelines. Also field related video channels and podcasts play an important role.
