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UX Estonia

UX case study:
Digital User Experience in the Insurance Industry

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How to provide the best digital experience for your customers when you are selling insurance? We are happy to share the insights from our user experience study.
 
We tested the online journeys of two insurance companies with real users. The findings are useful even if you do not work in the insurance field, as many principles apply to websites and self-service solutions in general.

What will you learn?

  • How to improve your services findability
  • What should you do about the user login and identification
  • What to do and not to do when building credibility and trust with your clients
  • What is the best solution for showing navigation steps
  • How to handle user errors on your site
  • And much more...

Speaker

Artur Puiste, Co-Founder of UX Estonia, user experience designer and expert. Artur has helped wonderful teams from Symantec, Playtech, Fitlap, Aasa, Ekspress Digital, Telia, Horticom, Coop and others in designing user-friendly digital services.

Time

On the 15th of September at 9:15 AM (GMT +3), we will publish our UX research results: “Digital User Experience in the Insurance Industry”. We will send you a link to watch the recording of our presentation. You can watch it at any time. Sign up below to receive the link.

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UX Estonia

Keevise 10, Tallinn
info@uxestonia.ee
+372 519 27 856